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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Abbie Plaggemars

July 16, 2024

5  out of  5 rating by Abbie Plaggemars
"Rachel was very friendly and helpful answering all my questions and setting us up with the correct insurance!"
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Rick Watkins

July 15, 2024

5  out of  5 rating by Rick Watkins
"Very helpful. They beat GEICO. They gave me better coverage, lower deductible and saved me about $20 a month. In today's economy, every dollar counts. I had GEICO for 18 years, to many increases, they had to go. Rachel was Great."
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July 11, 2024

5  out of  5 rating by Kevin
"Awesome team to work with. Worked hard to get all of the discounts for me too! Transferred from Allstate and was really happy with the outcome!"
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Sara Mathis

July 1, 2024

5  out of  5 rating by Sara Mathis
"Thank you Allison for all your help!!"
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Charles Robinson

June 21, 2024

5  out of  5 rating by Charles Robinson
"Friendly and efficient. I was a 40+ year USAA Auto Insurance customer. I emphasize the word "was." Same coverage, same cars, same drivers, same location and usage...$2069 less with Ryan every 6 months, over $4,000/year in savings. If you're still paying USAA for the privilege (so to speak) of being a member, STOP! Give Jr a call and take a vacation with the savings!"
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Carrie Lohmann

June 19, 2024

5  out of  5 rating by Carrie Lohmann
"Rachel was absolutely fantastic, above and beyond the standard! Everyone at this office was extremely helpful, helping me work through a claim after encountering several issues with the corporate claims office. They were quick to help out and extremely professional."
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Colleen Bryant

June 19, 2024

5  out of  5 rating by Colleen Bryant
"Needed help connecting with Drive Safe! Kayla was great and so kind! Thank you!"
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John Lopardo

June 18, 2024

5  out of  5 rating by John Lopardo
"Very good service! Got put into a situation where I needed insurance quick, Rachael helped me out! Quick and painless, glad I shopped around a little bit to find you! Thanks!!!"
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mike montag

June 17, 2024

5  out of  5 rating by mike montag
"Had a great experience with Rachel S. Reviewing our policy for our home, autos, and getting our art work covered. Thank you Rachel S."
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Brian Halterman

June 13, 2024

5  out of  5 rating by Brian Halterman
"Rachael is incredibly responsive."
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jessica buryiak

June 10, 2024

5  out of  5 rating by jessica buryiak
"The people in this office are amazing. They're always there to answer the phone, and any crazy questions I may come up with. And I have A LOT of questions. My agent always let's me know when a corporate change is happening or a price has gone down or up. He's awesome."
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Rod Coles

June 5, 2024

5  out of  5 rating by Rod Coles
"Very responsive and friendly with a good offering of competitive products."
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Allison Escalera

May 31, 2024

5  out of  5 rating by Allison Escalera
"What a great place. Wow. Great job. 👏🏻👏🏻👏🏻"
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James Masters

May 31, 2024

2  out of  5 rating by James Masters
"Not real happy so far"
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Adam Darby

May 23, 2024

5  out of  5 rating by Adam Darby
"Great help in getting set up in a tight situation!!! Highly recommended!"
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Rachel DuVall

May 23, 2024

5  out of  5 rating by Rachel DuVall
"Rachael was so amazing in making sure my newborn was setup with life insurance when she arrived! Not only did Rachael explain how this life insurance policy would protect my child but also how the policy could be a savings for her when she grows up and she won’t have to even worry about paying anything. I feel so much better knowing my daughter will have this!"
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Louis Kasing

May 22, 2024

5  out of  5 rating by Louis Kasing
"They have been so nice, this is a good place to get all your insurance needs, if you wants the best then go there"
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Zac Broxton

May 21, 2024

5  out of  5 rating by Zac Broxton
"Walked in to Pay Bill at Niceville Branch Kristi was awesome I Paid the bill with ease"
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Joel Magallan

May 15, 2024

5  out of  5 rating by Joel Magallan
"I am so happy to be back with State Farm after several years with USAA. The last couple of years my insurance continued going up and when it reached $290 a month it was time to change. Called State Farm and have being working with Faith who has been a true professional. Thank you State Farm for not only lowering my insurance but being there when needed."
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Carol Ann Triantafilopoulos

May 14, 2024

5  out of  5 rating by Carol Ann Triantafilopoulos
"Faith was just fabulous today and Rachel was also wonderful when I came in to sign up a week or so ago....."
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Kristi Franklin

May 13, 2024

5  out of  5 rating by Kristi Franklin
"I have been with the Cabannis agency for going on 5 years now. The level of customer service provided by his team, namely Allison and Kristi has been nothing shy of TOP NOTCH! Attentive, caring, and compassionate people both in difficult situations, and daft to day needs. Thank you, Cabaniss Team!!"
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Michelle Carr

May 6, 2024

5  out of  5 rating by Michelle Carr
"Just got auto insurance from Alison from state farm she wad outstanding very nice and professional go there thank you Alison"
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Todd Schrag

May 2, 2024

5  out of  5 rating by Todd Schrag
"Smooth and easy change to a better company. Faith did a great job getting us set up with our car insurance and saved us $150/month by making the switch"
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Don Bradley (CIV)

April 12, 2024

5  out of  5 rating by Don Bradley (CIV)
"We recently worked with Rachel at State Farm to transition our home owners insurance from another company. She helped us determine that we could save 50% off our previous policy plus an additional savings by bundling our auto insurance. Her professionalism was outstanding and we appreciate all the support provided to make this an outstanding experience."
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Matt Jack

April 11, 2024

5  out of  5 rating by Matt Jack
"I have been a loyal USAA member and was paying 350 a month for auto insurance. State Farm got me a rate that was more than 50% off with the EXACT coverage!! Rachel was amazing and made the process so easy!! Highest recommendation!!!"