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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jennifer Stewart

Jennifer Stewart

January 23, 2026

5  out of  5
rating by Jennifer Stewart
"Incredibly friendly group of people who will go the extra mile to answer your questions and get you what you need!!!!"
We responded:
"Jennifer, thank you for your wonderful feedback! I'm happy to know our team made a positive impact and went the extra mile for you. We’re always here to help with any questions or needs you might have. Thanks for choosing us!"
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Stephen Bucalo

January 22, 2026

5  out of  5
rating by Stephen Bucalo
"Outstanding customer service and knowledge of a broad array of insurance products"
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Jerianne Meyers

January 22, 2026

5  out of  5
rating by Jerianne Meyers
"Nice and knowledgeable Easy to get hold of Prompt"
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Julie Lyles

January 19, 2026

5  out of  5
rating by Julie Lyles
"Danielle very professional and pleasant. She is a blessing"
We responded:
"Thank you, Julie! I'm happy to hear that Danielle made such a positive impression. She truly is an asset to our team. If there's anything else we can assist you with, just let us know!"
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Robin Johnson

January 15, 2026

5  out of  5
rating by Robin Johnson
"⭐⭐⭐⭐⭐ I had recently moved to Florida and needed to change my policies. So, I happened upon the State Farm site for Ryan Cabaniss and called. Getting an insurance policy can feel overwhelming, but my experience in speaking with Kaylee, was smooth, clear, and stress-free. Every question I had was answered thoroughly, my options were explained in a way that was easy to understand, and I never felt rushed or pressured. The professionalism, patience, customer service and genuine care shown made all the difference. I truly felt valued as a customer and confident in my policy choice. Outstanding customer service from start to finish! Highly recommend to anyone looking for excellent service and peace of mind."
We responded:
"Thank you, Robin, for sharing your experience! I'm happy to hear that Kaylee made your transition to Florida and policy changes smooth and stress-free. Our team is dedicated to providing clear and professional service, and it's wonderful to know you felt valued and confident in your choice. If you ever need assistance or have more questions, feel free to reach out. We're here to help!"
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Paphitchaya Zaher

January 15, 2026

5  out of  5
rating by Paphitchaya Zaher
"⭐️⭐️⭐️⭐️⭐️ I had a great experience working with Allison at State Farm. She was super responsive, clear, and helpful throughout the entire process. She found me a better price with the same coverage and made everything easy to understand. When there was an issue with my last name on the documents, she caught it right away and fixed it quickly without any hassle. Really appreciate her professionalism and efficiency—highly recommend Allison if you’re looking for great service and savings!"
We responded:
"Thank you, Paphitchaya, for sharing your positive experience! I'm happy to hear that Allison was able to assist you effectively and provide excellent service. It's great to know she was responsive and attentive to your needs. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Chelsea Morgan

January 14, 2026

5  out of  5
rating by Chelsea Morgan
"Angels On Earth! A Fantastic Experience! Wonderful Kind People! I cannot say enough good things about them!"
We responded:
"Chelsea, thank you for your enthusiastic feedback! I'm so happy to hear that you had such a fantastic experience with our team. We truly appreciate your kind words and are here whenever you need us. Thanks for choosing us!"
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Thomas Starkey

January 5, 2026

5  out of  5
rating by Thomas Starkey
"Can't say enough for the agents that help me switch from The general to them saving me over $100 a month should have done it 5 years ago"
We responded:
"Thomas, thank you for sharing your experience! I'm happy to hear that our team was able to assist you in making the switch and help you save money. If you ever have any questions or need further assistance, feel free to reach out. We’re here to help!"
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Eric Bachmann

January 2, 2026

5  out of  5
rating by Eric Bachmann
"5 Stars for sure !! Allison was a HUGE help getting me my Quote and was there when I was ready to switch insurance. Prompt, Courteous and knowledgeable!! Highly recommend"
We responded:
"Eric, thank you for your fantastic review! I'm glad to hear that Allison was able to assist you so effectively. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Victor Mendez

December 12, 2025

5  out of  5
rating by Victor Mendez
"10/10 recommend switching your insurance to them! Kristi is AMAZING and so sweet and knowledgeable. She really knows her stuff! She got my family and I all set with our auto insurance and we’re so happy :)"
We responded:
"Victor, thank you for your fantastic recommendation! I'm delighted to hear that Kristi provided such knowledgeable and sweet service, helping your family with insurance. We're happy to have you with us! Let us know if there's anything else we can assist you with."
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Kimberly McCormick

December 9, 2025

5  out of  5
rating by Kimberly McCormick
"Great customer service!"
We responded:
"Thank you, Kimberly! I'm happy you appreciated our customer service. If you ever need assistance or have questions, feel free to reach out. We’re here to help!"
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Theresa Hodgins-Lott

November 26, 2025

5  out of  5
rating by Theresa Hodgins-Lott
"I just secure a property insurance policy for my Home in Shalimar, FL. With Ryan’s Team. They were very responsive and knowledgeable throughout the process making it super easy for me. They shopped policies and recommended the best all around. I definitely will recommend them to my friends."
We responded:
"Thank you so much, Theresa! I'm thrilled to hear that our team made securing your property insurance for your home a smooth and easy process. We strive to be responsive and knowledgeable to meet your needs. I truly appreciate your recommendation and am here if you or your friends need any further assistance! - Ryan Cabaniss - State Farm Insurance Agent, Niceville, FL"
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laura haque

November 26, 2025

5  out of  5
rating by laura haque
"They are so helpful and always try to find the best rates. Love this office!"
We responded:
"Laura, thank you for your wonderful feedback! I'm happy to know that our team has been helpful and that you're satisfied with the rates we offer. We appreciate your support and love for our office. Let us know if there's anything else we can assist you with!"
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seth Linton

November 24, 2025

5  out of  5
rating by seth Linton
"Friendly staff , very easy to work with . Tara was great and got me exactly what I was looking for in minutes ."
We responded:
"Seth, thank you for your wonderful feedback! I'm happy to hear that Tara and our team made your experience smooth and efficient. We're always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Amie Smith

November 21, 2025

5  out of  5
rating by Amie Smith
"I had an amazing experience with State Farm, and I have to give a huge shout-out to both Kelly at the front desk and Allison, my insurance agent. Kelly greeted me with such warmth and professionalism—she made the whole process easy and stress-free. Allison is truly exceptional. She took the time to explain every detail of my policy, answered all of my questions with patience, and made sure I understood exactly what coverage I was getting. She genuinely cares about her clients, and it shows in everything she does. If you’re looking for an insurance team that’s friendly, knowledgeable, and truly invested in helping you, this office is the one. I highly recommend them!"
We responded:
"Thank you for your wonderful feedback, Amie! I'm so happy to hear about your positive experience with Kelly and Allison. They are indeed dedicated to providing exceptional service and ensuring our customers feel valued and informed. Your recommendation means a lot to us. If you ever have more questions or need assistance, feel free to reach out!"
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ReAnna Watson

November 20, 2025

5  out of  5
rating by ReAnna Watson
"Great customer service, was able to switch my policy from another state in a 15 minute phone call!"
We responded:
"ReAnna, thank you for your review! I'm happy to hear that our team could assist you with switching your policy so efficiently. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
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Cindy Rea

November 19, 2025

5  out of  5
rating by Cindy Rea
"I am new to the state of Florida. I need auto and rental coverage and decided to stay with State Farm Insurance as I have had them most of my life. I reached out to the office of Ryan Cabaniss and was put in touch with Tara Seburn, who has gre as t customer service skills. Everyone I have spoken with there has been so helpful and friendly. The rates are great, and everything was put into place with very little work on my behalf. I highly recommend them, and found them so pleasant to work with."
We responded:
"Thank you, Cindy, for sharing your experience! I'm happy to hear that Tara and the rest of our team made your transition to Florida smooth and pleasant. We’re glad you found our rates competitive and our service helpful. If you need anything else, feel free to reach out!"
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Randall Bearden

November 17, 2025

5  out of  5
rating by Randall Bearden
"The lady I talked to was Allison. She was very professional. When I told her I wasn't sure what questions to ask, she explained everything in detail. Ive never dealt with an insurance company before, that wanted to make sure I understood everything completely, like she did. There's no way I could have got a better price with the coverage she gave me on my home and vehicles. And everything was done on my phone. I highly recommend these people, if you're looking for insurance."
We responded:
"Thank you, Randall, for sharing your experience! I'm happy to hear that Allison provided such detailed and professional service. It's great to know that you felt well-informed and satisfied with the coverage and pricing for your insurance needs. We're always here to make the process as convenient as possible. Let us know if there's anything else we can assist you with!"
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Marta de la Paz

November 13, 2025

5  out of  5
rating by Marta de la Paz
"My experience with this State Farm office has been outstanding. Everyone I’ve dealt with has been professional, attentive, and very knowledgeable. I have my cars and boats insured with them, and I highly recommend their services!"
We responded:
"Thank you, Marta, for your fantastic feedback! I'm happy to know that our team's professionalism and expertise have made your experience with us outstanding. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Rex Garcia

November 8, 2025

5  out of  5
rating by Rex Garcia
"Awesome experience"
We responded:
"Thank you, Rex, for your feedback! I'm happy you had an awesome experience with us. If you ever need anything else, feel free to reach out!"
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Heather Shonyo

November 5, 2025

5  out of  5
rating by Heather Shonyo
"Ryan Cabaniss State Farm insurance had great customer service. They are always very responsive and helpful."
We responded:
"Thank you, Heather! I'm happy to hear that you found our customer service responsive and helpful. We strive to provide the best support possible. If you ever need anything else, feel free to reach out!"
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Beth Laenen

November 3, 2025

5  out of  5
rating by Beth Laenen
"I have been with State Farm since 1977. I have moved around the country several times and have never had any issues transferring my insurance. The big difference now, with the Ryan Cabaniss agency, is how hard they have worked for me over the years. They always go above and beyond and get me the best possible outcome. Whether it’s a minor fender bender or insurance on my home, they don’t stop fighting until they get me the best result. You don’t find agents like that very often. I don’t think of them as just my agents I think of them as my friends. If you need an insurance agent, there is no one else I would recommend!"
We responded:
"Thank you, Beth, for your wonderful feedback! I'm so happy to hear about your positive experiences with our office over the years. It's great to know that our team's dedication has made a difference for you, whether it's handling a fender bender or securing insurance. We truly value the trust you've placed in us and consider you a friend as well. If there's anything else we can do for you, just let us know!"
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Donald Stewart

November 3, 2025

5  out of  5
rating by Donald Stewart
"Ryan Cabaniss staff are friendly and great with wonderful service. Top rated"
We responded:
"Thank you, Donald! I'm happy to hear that you found our team friendly and the service wonderful. We strive to provide top-notch service every day. If you ever need anything else, feel free to reach out!"
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Mari Fe Bonneau

November 3, 2025

5  out of  5
rating by Mari Fe Bonneau
"Everyone at Ryan’s office is awesome! Every time I call with a question about anything they get me the answer!"
We responded:
"Thank you, Mari Fe! I'm happy to hear that our team has been able to assist you with your questions. We’re committed to providing excellent service every time you reach out. If there's anything else you need, just let us know!"
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Amanda Davis

November 3, 2025

5  out of  5
rating by Amanda Davis
"I dealt with Allison. She was very professional and friendly! Also extremely helpful and their rates are amazing!"
We responded:
"Amanda, thank you for your feedback! I'm glad to hear that Allison provided you with such professional and friendly service. It's wonderful that you found our rates to be amazing as well. If you ever need anything else, feel free to reach out!"