State Farm® Insurance Agent Ryan Cabaniss
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Staci Nevell
July 30, 2025
5
out of
5
rating by Staci Nevell
"I worked with Danielle and she helped me so much and saved me so much money my feet are safe from being sexual harassed online by weirdos with feet fetuses and extra money to blow. I appreciated how she helped me find more affordable pricing for insurance that wasn't equal to a mortgage payment. Her dedication to helping me allows me to use my money for more exciting things like gas and groceries. Danielle is an asset to your office and I am appreciative ~ Staci Nevell ✌️"
We responded:
"Thank you, Staci! I'm delighted to hear that Danielle was able to assist you in finding more affordable insurance options. It's wonderful to know that her dedication made a positive impact on your finances. We truly value having her as part of our team. If there's anything else we can do for you, just let us know!"
Liz Dominguez
July 23, 2025
5
out of
5
rating by Liz Dominguez
"Allison E. was amazing! She was so patient with me and all of my questions. She answered them all quickly and helped me understand things better! Thank you 😊"
We responded:
"Thank you for your review, Liz! I'm happy to hear that Allison provided such helpful and patient service. We appreciate your kind words and are always here to assist with any questions you may have. Thanks for choosing us!"
Andrea Mallory
July 22, 2025
5
out of
5
rating by Andrea Mallory
"Highly professional agency. Working with Danielle was a blessing. Thank you so much!!!!"
We responded:
"Andrea, thank you for your wonderful feedback! I'm so happy to hear that Danielle made your experience a positive one. We appreciate your trust in us and look forward to assisting you with any future insurance needs. Let us know if there's anything else we can do for you!"
Tim McSwain
July 22, 2025
3
out of
5
rating by Tim McSwain
"Excellent Local Agents, Disappointing Corporate Experience I want to start by saying that the Ryan Cabaniss team has been absolutely outstanding. They've always been professional, responsive, and supportive—truly five-star service. If you're set on using State Farm, I can't recommend Ryan and his office enough. They do everything they can to support their clients. That said, our experience with State Farm as a company was frustrating and disheartening. After a couple of minor incidents involving our kids, State Farm chose to cancel coverage for our entire family. My wife and I have spotless driving records (no tickets or accidents) and have consistently paid our premiums on time, even as rates continued to rise. What we found most disappointing was the lack of communication or effort to find a solution from corporate State Farm. There was no offer to adjust premiums, restructure the policy, or even discuss alternatives—they simply dropped us. It left us feeling like we weren’t valued as long-time customers. With that said, the Ryan Cabaniss office did go to bat for us and filed an appeal. State Farm, however, turned a deaf ear and dropped us anyway. That shows how much they value their own people. Thankfully, we’ve since moved to Progressive and have had a much more positive experience so far. To sum it up: Ryan Cabaniss and team: 5 stars – truly exceptional service. State Farm (corporate): 1 star – disappointing treatment of loyal, responsible customers. If you're looking for a great local agent and are comfortable with the neglect that can come with State Farm's corporate policies, the Ryan Cabaniss team is an excellent choice. Just be aware of how the company may respond in less-than-perfect circumstances. In our experience, State Farm was far more focused on profits than people—hardly the ‘good neighbor’ they claim to be."
We responded:
"Thank you for sharing your experience, Tim. I'm grateful for your kind words about our team at Ryan Cabaniss. It's wonderful to know that you found our service professional and supportive. I'm truly sorry to hear about the challenges you faced with State Farm's corporate policies. Your feedback is important, and I understand how frustrating it must have been for you and your family. "
John Duerr
July 16, 2025
5
out of
5
rating by John Duerr
"I emailed Kaylee about a new Jeep I got and within an hour I get a call about my options for coverage. Good prices and wonderful customer service."
We responded:
"Thank you, John! I'm happy to hear that Kaylee was able to assist you promptly with your new coverage options. We always aim to provide excellent service and competitive pricing. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
Jeremy
July 16, 2025
5
out of
5
rating by Jeremy
"Allison was great. She was knowledgeable in all aspects of my quote and policy that I needed. She made the whole process a breeze!"
We responded:
"Thank you for your review, Jeremy. I'm happy to hear that Allison provided you with such knowledgeable and efficient service! We strive to make the process as smooth as possible for our customers. If you have any more questions or need further assistance, feel free to reach out anytime."
chastity burton
July 15, 2025
5
out of
5
rating by chastity burton
"Had a lightening strike, it's been an ordeal. But the local office has been so helpful and great"
We responded:
"Thank you for your review, Chastity! I'm happy to hear that our local office was able to assist you during such a challenging time. If there's anything else you need, feel free to reach out!"
Chow time With me
July 12, 2025
5
out of
5
rating by Chow time With me
"Allison is very helpful and being professional."
We responded:
"Thank you! I'm happy to hear that Allison provided you with such helpful and professional service. Our team is dedicated to delivering the best experience possible. If you need anything else, feel free to reach out!"
Dawn Merritt
July 1, 2025
5
out of
5
rating by Dawn Merritt
"Allison was friendly and we got a way better quote than what progressive was giving us."
We responded:
"Thank you, Dawn! I'm happy to hear that Allison provided you with a friendly experience and a great quote. We appreciate your trust in us and are here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Debbie McDougald
June 19, 2025
5
out of
5
rating by Debbie McDougald
"Great savings. Pleasant staff"
We responded:
"Thank you, Debbie! I'm happy to hear you enjoyed the savings and found our team pleasant. We’re always here to assist with any insurance needs you might have. Let us know if there's anything else we can do for you!"
Stanley Gryder
June 19, 2025
5
out of
5
rating by Stanley Gryder
"Kristi was awesome. Got straight to the problem and fixed the app login issue I was having. Fantabulous service!"
We responded:
"Thank you, Stanley! I'm happy to hear that Kristi was able to assist you with the app login issue. We always aim to provide fantastic service, and it's great to know Kristi delivered just that. If you need anything else, feel free to reach out!"
Katie Guyton
June 3, 2025
5
out of
5
rating by Katie Guyton
"I cannot say enough good things about this place. Ive worked with Rachael with my auto and now both Rachael and Kristi on my new homeowners policy. The massive amount of savings this agency worked hard to get me made a huge difference on my personal finances (actually made me angry I was being so ridiculously over charged by another insurance company). They are easy to work with and amazing at communicating whats in our best interest ( especially with a brand new teen driver on our policy). Highly recommend."
We responded:
"Thank you, Katie! I'm so happy to hear about your positive experience with Rachael and Kristi. It's great to know that the savings have made such a difference for you, especially with a new teen driver in the mix. We truly appreciate your recommendation and are here to help with any future needs!"
Chris Savino
June 3, 2025
5
out of
5
rating by Chris Savino
"Allison is knowledgeable about the auto insurance. She answered all my questions. She has great energy and is upbeat. Loved working with her."
We responded:
"Thank you for your review, Chris! I'm happy to hear that Allison provided you with such a positive experience. Her knowledge and enthusiasm are truly valued here. If you have any more questions or need assistance in the future, feel free to reach out!"
Mark Clo
June 3, 2025
5
out of
5
rating by Mark Clo
"Moving to Niceville soon and they made they switching insurance super easy."
We responded:
"Thank you, Mark! I’m glad to hear that your move to Niceville and switching your insurance went smoothly. If you have any questions or need support, feel free to reach out. Welcome to Niceville!"
Daryl Allen
June 3, 2025
5
out of
5
rating by Daryl Allen
"Outstanding representatives. Made me truly feel like they truly cared. Appreciate everyone."
We responded:
"Thank you, Daryl! I'm happy to know our team made you feel valued and cared for. Your appreciation means a lot to us. Let us know if there's anything else we can assist you with!"
John Dixon
May 21, 2025
5
out of
5
rating by John Dixon
"Kaylee made the process to obtain our auto insurance effortless, providing viable options to aid in our decision I would recommend contacting Ryan Cabaniss insurance and Kaylee especially for any insurance needs"
We responded:
"Thank you, John, for sharing your experience! I'm glad to know that Kaylee made the process smooth and provided helpful options for your insurance. Your recommendation means a lot to us. If you have any questions, feel free to reach out anytime!"
Paige Shaddix
May 20, 2025
5
out of
5
rating by Paige Shaddix
"Thank you for all your help in finding me the best deal on insurance."
We responded:
"Thank you, Paige, for your kind words! I'm happy to have helped you find the best deal on insurance. If you have any more questions or need assistance in the future, feel free to reach out."
warren casaday
May 15, 2025
5
out of
5
rating by warren casaday
"Very professional, courteous and efficent. Your one stop insurance destination."
We responded:
"Thank you, Warren, for your wonderful feedback! I'm glad to know you found our service professional, courteous, and efficient. We're here to be your one-stop destination for all your insurance needs. If you have any questions or need further assistance, feel free to reach out anytime!"
Mitzi Homan
May 15, 2025
5
out of
5
rating by Mitzi Homan
"Rachael made my switch just too easy! She is wonderful, helpful and knowledgeable. I'm so grateful this office reached out to me because they are saving me a significant amount of money each month."
We responded:
"Thank you, Mitzi, for sharing your feedback! We're pleased to hear about your positive transition experience. Our team is available should you have any questions about your coverage moving forward."
Kahlil Failla
May 15, 2025
5
out of
5
rating by Kahlil Failla
"Rachel was fantastic to work with—professional, friendly, and very knowledgeable. She made the insurance process easy to understand and helped me find the best coverage for my needs and budget. Her responsiveness and genuine care really stood out. Highly recommend Rachel if you want top-notch service!"
We responded:
"Thank you, Kahlil, for sharing your feedback about your experience! We're pleased Rachel could assist you. We appreciate you taking the time to let us know. Please contact us if you have any additional questions. "
Kim Horning
May 7, 2025
5
out of
5
rating by Kim Horning
"This office is AMAZING! We are moving to the area and this office was recommended by our realtor. They could not have been more helpful, efficient or quick to respond. Rachael was so pleasant to work with. She made the whole process so easy and seem less. I can’t thank-you enough!"
We responded:
"Kim, thank you so much for your wonderful review! I'm glad our office could assist you efficiently and make your move smoother. Rachael will be happy to hear your kind words about her service. If you need any further assistance, we're here to help. - Ryan Cabaniss - State Farm Insurance Agent, Niceville, FL"
scott sellers
April 24, 2025
5
out of
5
rating by scott sellers
"Made switching over for better rates a breeze"
We responded:
"Thank you, Scott! I'm glad to know that the transition for better rates was smooth for you. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Monica Eldredge
April 22, 2025
5
out of
5
rating by Monica Eldredge
"The staff is amazing. Always willing to help."
We responded:
"Monica, thank you! We appreciate your trust in us to take care of your insurance policies."
Destiny Smith
April 17, 2025
5
out of
5
rating by Destiny Smith
"I have been a customer since 2023, and I can say I have had nothing short of an amazing experience. Rachel has been the main one we work with, and she is always welcoming, kind and efficient. She is always willing to answer any questions I may have, and has never made me feel like she isn’t happy to help. We will be long time State Farm customers!"
We responded:
"Thank you, Destiny, for sharing your experience! I'm glad to hear that Rachel has been welcoming and efficient in assisting you. Your satisfaction is important to us, and we're grateful to have you as a long-term customer. If you ever have more questions or need assistance, feel free to reach out!"
Ralph
April 10, 2025
5
out of
5
rating by Ralph
"Always a friendly, courteous and professional experience."
We responded:
"Thank you, Ralph! I'm happy to know that you consistently find our service friendly, courteous, and professional. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"