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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Amy Crawford

March 28, 2025

5  out of  5
rating by Amy Crawford
"Excellent service and so kind and understanding."
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Hunter Brock

March 25, 2025

5  out of  5
rating by Hunter Brock
"I have recently (over the last few months) switched all my insurance over to the Ryan Cabaniss agency. I started with my homeowners insurance that had gone crazy just like many others in the area. When I reached out, Kaylee was happy to help me. At the time I was just worried about homeowners insurance and Kaylee was able to assist me through the process since I did in fact need a new wind mitigation and 4 point inspection done. While going through this process I have been simultaneously running a business, been in school full time, and have a family to keep up with so there were several days and weeks where I did not get the info Kaylee needed to her when I intended to. Thankfully, Kaylee stayed on top of things for me and worked with me, even though I’m sure it would have been easier to give up on me and move onto somebody else. A couple of months after my homeowners insurance got squared away Kaylee once again reached out to me about other insurance policies that I might be interested in. Ultimately she was able to get my auto insurance switched over for a better rate and even brought in Danielle who handles their commercial insurance to help me switch all of my business policies over and save money there as well. Honestly if it had not been for Kaylee I would never have switched over all of my policies nor would I actually have gotten her all the information she needed if not for her wonderful persistence. Highly recommend giving them an opportunity to work with you for your insurance. I have always heard the State Farm jingle, “like a good neighbor, State Farm is there,” and now in my personal experience the team at Ryan Cabaniss State Farm live up to that."
We responded:
"Hunter, I really appreciate you sharing your experience. Kaylee and Danielle work hard to make things as easy as possible, and I’m glad they were able to help you through the process while you had so much going on. Insurance can be overwhelming, so it’s great to hear that their persistence made a difference. Kaylee was determined to make sure everything was handled, and I know she enjoyed working with you to get everything set up just right. It’s great to have you with us for all your insurance needs, and we’re always here whenever you need us. Thanks again for choosing our team!"
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Cindy Connors

March 21, 2025

5  out of  5
rating by Cindy Connors
"Rachael has been a great resource for our insurance needs. Thank you for the hard work and follow through!"
We responded:
"Thank you, Cindy! I'm happy to hear that Rachael has been such a valuable resource for your insurance needs. We appreciate your kind words and are here to assist you with any future questions or needs."
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Stephen DeSanto

March 21, 2025

5  out of  5
rating by Stephen DeSanto
"Excellent service, prompt, reliable, friendly, etc. I highly recommend them for all of your insurance needs"
We responded:
"Thank you for your kind words, Stephen! We're thrilled to hear you had an excellent experience with our team. If you need anything in the future or have any questions, don't hesitate to reach out. We appreciate your recommendation! - Ryan Cabaniss - State Farm Insurance Agent, Niceville, FL"
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Chrissy Hancock

March 17, 2025

5  out of  5
rating by Chrissy Hancock
"I spoke with Allison and she was so friendly and helpful! She also helped me save around $150 on auto insurance! She was personable and made me feel comfortable and the best part, it was a fast and easy process. Definitely recommend using this company! 5⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thanks, Chrissy, for sharing your experience! We're thrilled that Allison assisted you so kindly and helped you save on auto insurance. We appreciate your recommendation and are here for any future needs or questions!"
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Barb Miller

March 13, 2025

5  out of  5
rating by Barb Miller
"Awesome Service. Answered all our Questions."
We responded:
"Thank you, Barb, for your wonderful feedback! I'm glad we could assist you and answer all your questions. If you need any further assistance or have more questions, feel free to reach out to our office. We're here to help!"
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Kim

March 12, 2025

5  out of  5
rating by Kim
"I have been with Ryan Cabaniss State Farm for years. I had the opportunity to work with Kristi over the past couple of day, she helped me secure new homeowners insurance and I was eligible for a bundled discount. Thank you Kristi for all your help and patience"
We responded:
"Thank you, Kim, for your wonderful feedback! I'm happy to hear that Kristi was able to assist you with securing new insurance and help you get a bundled discount. Your continued support over the years means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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S T

March 11, 2025

5  out of  5
rating by S T
"Very knowledgeable. Excellent Customer Service. Rachel is a keeper."
We responded:
"Thank you for your wonderful feedback! I'm delighted to know that you found our service knowledgeable and excellent. Rachel truly is an asset to our team, and we're grateful to have her. If you ever need assistance or have questions, feel free to reach out to our office. We're here to help!"
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Gabriel Duffy

March 5, 2025

5  out of  5
rating by Gabriel Duffy
"Tara Seburn was exceptionally professional and very caring to my needs g setting me up with my new policy!! Very refreshing to deal with someone so helpful."
We responded:
"Thank you, Gabriel, for sharing your experience! I'm happy to know that Tara provided you with such professional and caring service while setting up your new policy. It's wonderful to have team members like her who make the process refreshing and helpful. If you have any more questions or need assistance in the future, feel free to reach out to our office."
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Amy Blom

February 19, 2025

5  out of  5
rating by Amy Blom
"Today I made the switch to State Farm. After several months of working with Kaylee Bass I feel that I made the right decision. She understood completely what I was looking for and even when I didn’t understand things she took out the time to properly explain it to me. She has saved me around $200 every 6 months. I would also like to state that the team is very personable, everytime I called in Kristi knew exactly who I was and greeted me with such professionalism. I do like the fact that when I call with an issue I will be getting the same person and not a call center. I highly suggest Ryan and his team to everyone!! Great job to you all!!! 😊"
We responded:
"Thank you, Amy, for sharing your experience with us! I'm glad to hear that Kaylee was able to assist you so effectively and help you save. It's wonderful to know that Kristi's professionalism made your interactions with our office even more pleasant. We truly appreciate your recommendation and are here for any future needs or questions you may have."
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Dan Ski

February 17, 2025

5  out of  5
rating by Dan Ski
"Worked with Danielle. Really helpful and friendly. Thank You"
We responded:
"Thank you, Dan! We are fortunate to have hard-working team members, like Danielle, who do their best for our customers."
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Stephanie Lunsford

February 13, 2025

5  out of  5
rating by Stephanie Lunsford
"It was over the phone quick and they got me the best deal I save a lot every month"
We responded:
"Stephanie, I'm so glad to hear that you had a quick and efficient experience over the phone! It's wonderful to know that we were able to help you save a lot every month. If you have any questions or need further assistance, feel free to reach out anytime. Thank you for choosing us!"
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Maria Garcia

February 12, 2025

5  out of  5
rating by Maria Garcia
"They really do look out for you to give you. The best policy with savings!"
We responded:
"Thank you, Maria! I'm glad to know you feel well taken care of with the policies we offer. If you ever have more questions or need assistance, our office is here to help!"
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Natalie

February 6, 2025

5  out of  5
rating by Natalie
"I had a wonderful experince with this office. They are amazing in what they do! It only took one phone call to find the best car insurance quote. I highly recommend the team - I worked with Allison and she is a great professional, very kind."
We responded:
"Thank you, Natalie, for sharing your positive experience! I'm glad to hear that our office could assist you efficiently with your insurance needs. Allison is indeed a fantastic professional, and we're grateful to have her on our team. If you need any further assistance or have questions in the future, feel free to reach out."
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Alex Ojeda

February 3, 2025

5  out of  5
rating by Alex Ojeda
"Great customer support."
We responded:
"Thank you, Alex! I'm glad you appreciated our customer support. If you have any questions or need assistance in the future, feel free to reach out. We're here to help!"
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Barry Snyder

January 28, 2025

5  out of  5
rating by Barry Snyder
"Very informative and helpful meeting with Odell."
We responded:
"Thank you, Barry, for sharing your experience! I'm glad to know that Odell was informative and helpful during your meeting. We're here to assist you with any future needs or questions. Feel free to reach out anytime!"
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Delaina Duvall

January 28, 2025

5  out of  5
rating by Delaina Duvall
"Great agency! Best insurance company I’ve ever worked with! They’re so helpful all of the time! We are very grateful for this office! Wonderful people!"
We responded:
"Thank you, Delaina! I'm happy to know that you find our agency to be the best you've worked with. Our team is dedicated to being helpful and supportive, and it's wonderful to see that reflected in your experience. We're grateful to have you with us and are here for any future needs or questions you may have!"
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Sean Moore

January 28, 2025

5  out of  5
rating by Sean Moore
"I love this office ! I usually deal with Odell he’s the man and he seems to actually care about you and your policy. I hadn’t seen him in over a year and he remembered conversations we had on our last appointment. I wouldn’t want to deal with anyone else handling my insurance needs"
We responded:
"Thank you so much, Sean! It means a lot to hear how much you value working with Odell—he truly cares about building real connections with the people he helps. Remembering those past conversations shows how much thought he puts into every interaction. We’re lucky to have him on our team and grateful to have you as part of our office. If there’s ever anything more we can do for you, just let us know!"
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Conor Ryan

January 28, 2025

5  out of  5
rating by Conor Ryan
"Odell is great! Went out of his way to review my account and make suggestions that not only saved me some money but helped with my coverage."
We responded:
"Thank you, Conor! Odell truly goes above and beyond to make sure everything is in great shape, and we’re glad his suggestions were helpful for you. We’re always here to review your policies and support you every step of the way!"
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Lindsay Lawellin

January 17, 2025

5  out of  5
rating by Lindsay Lawellin
"Rachel was amazing. She really personalized my experience and I’m grateful for all of Her help. She made my appointment quick and easy while also Taking the time to listen to me. She gets all the stars"
We responded:
"Thank you, Lindsay, for sharing your experience! I'm glad Rachel could make your appointment both quick and easy while personalizing your experience. It's wonderful to know she took the time to listen and assist you. If you need any further assistance or have questions, feel free to reach out to our office. We're here to help!"
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MVP

January 17, 2025

5  out of  5
rating by MVP
"Very informative meeting ranging from home owners/auto insurance to retirement planning..."
We responded:
"Thank you for sharing your positive experience! I'm happy to know that you found the meeting informative, covering everything from insurance to retirement planning. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Donald Anderson

January 15, 2025

5  out of  5
rating by Donald Anderson
"Allison is an incredible agent and made the auto insurance process quick and easy!"
We responded:
"Thank you, Donald, for sharing your experience! I'm delighted to know that Allison made the insurance process quick and easy for you. Our team is always here to assist with any future needs or questions. Feel free to reach out anytime!"
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Shawn FID

January 14, 2025

5  out of  5
rating by Shawn FID
"Rachel at the niceville Florida State Farm office Did an outstanding job and set up my entire process through State Farm when I used to belong to Allstate for 28 years That says everything you need to know"
We responded:
"Thank you, Shawn, for sharing your experience! I'm glad to know that Rachel provided outstanding service in setting up your process with our Niceville office. It's wonderful to have you with us, and we're here for any further insurance need. Feel free to reach out anytime!"
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Krystyna Munk

January 10, 2025

5  out of  5
rating by Krystyna Munk
"State farm is the best car insurance"
We responded:
"Thank you, Krystyna, for your fantastic feedback! I'm happy to know that you consider State Farm the best for insurance. If you ever have any questions or need assistance, feel free to reach out to our office. We're here to help!"
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Ryan Phillips

January 9, 2025

5  out of  5
rating by Ryan Phillips
"Danielle is super friendly and helpful!"
We responded:
"Thank you, Ryan, for your feedback! I'm happy to know that Danielle's friendliness and helpfulness made a positive impact on your experience. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"